Bookmarks made through your web browser offer a convenient way to retrieve your favorite pages without needing to remember the URL or address. It is best to bookmark your reading page immediately. Please be aware that bookmarking does NOT save your readings. They will only be available to you online for a limited time. Click here to learn how to print or save your readings.

To bookmark a page using Internet Explorer, go to the "Favorites" menu on your web browser and select "Add to Favorites…" If you use Netscape Communicator, go to the "Communicator Menu". Under the "Bookmarks" section, select "Add Bookmarks". If you use AOL, follow the instructions on AOL for adding favorites.

Some readings do not include chart wheels. If you ordered a Forecast, Birthday, Planetary Influence or Relocation Reading, or if you did not enter a birth time, you will not have received a chart wheel.

Click on the link for your chart wheel. This is the link that says, "Chart Wheel for … " and includes the name of the person the reading is about. For example: Personal Chart Wheel for Anne Jones.

For PC Users: Place the mouse/pointer over your chart and click the right-side button on your mouse until a menu appears.

For Mac Users: Place the mouse/pointer over your chart and hold down the mouse button until a menu appears.

From the menu, select "Save image as…"

Select the folder/directory where you would like to store your chart wheel and click the "Save" button.

Repeat for each chart wheel you wish to save.

It is not necessary to learn to read your chart wheel in order to get the most out of your reading. Your chart wheel is a graphical representation of the location of the Planets in your natal chart and their relationships with each other. Your reading is an interpretation of some or all of the placements and relationships (or aspects) on your chart wheel.

It takes time and determination to learn how to read and interpret your chart wheel on your own. You can start by visiting the following pages:

Read Your Chart Wheel
All About You

To find out what the information from your reading is based on, and to get further information on Planets, Houses, the mythology of Astrology and more, please refer to the About Astrology and All About You sections of our website.

The "Natal Positions" listed in your forecast refer to the positions of the Planets when you were born -- for example: Sun in Taurus, Moon in --- (you fill in the blanks with whichever Sign applies to your chart).

"Planet to Planet" describes the relationship of one Planet to another. (e.g. Sun Square Moon means that the Sun was square -- 90 degrees -- to the Moon at the time you were born).

Your Forecast Reading is based on current astrological activity in relation to your natal chart. The time period included in parenthesis for each entry indicates the length of time that particular transit will last. There can be several Forecast entries for the same day or sometimes none at all. Some transits (astrological activity) are very quick and only last a few hours, particularly Moon transits (i.e. Moon conjunct natal Mars, etc.). These transits are not very strong, and too much importance should not be placed on them. Other transits may last for days, or even weeks, and these are the ones you should pay most attention to, as their effects can be dramatic and have a lasting impact. The general rule of thumb regarding transits is: "The longer they last, the more important they are."

A compatibility reading is a comparison of the charts of 2 people. Our Romantic Compatibility, Sexual Soul Mates and Relationship Potential Readings are examples. When ordering a compatibility reading, you will need to enter 2 profiles. If you only know birth time information for 1 person, you should order a no birth time reading.

If you notice any errors in a free reading, feel free to submit another request through our Charts & Readings section: http://shop.astrology.com. If you notice errors in a paid reading, please contact Customer Service at your earliest convenience. You can phone Customer Service toll free in the U.S. at 1-877-447-6194 X801, or internationally at +1-415-447-6193 X801. Or, you may email us at paidhelp@astrology.com. Please do not attempt to correct an order by placing another order in our Charts & Readings section, as you will be billed for each attempt.

Once you have completed the Charts & Readings section process, you should be directed to a page with a link to your reading. If for any reason this page does not appear, you will still receive a follow-up email with a link to your reading.

Each order placed through our Charts & Readings section (whether a free sample or a full-length paid reading) is assigned an Order ID number and URL (Web address/location). You will need the URL to access your reading. After you have placed your order, you should be directed to a page with a link to your reading. It is best to bookmark this page immediately. Bookmarks (or Favorites) offer a convenient means of page retrieval. If you are not sure how to bookmark, please click here for instructions or refer to the Help menu of your browser.

Our Charts & Readings section automatically sends a confirmation email that includes the online address of your order. Please save these emails so you can find the link to your order at a later date. You may also contact paidhelp@astrology.com for assistance. Remember, placing duplicate orders may result in additional billing.

Our Charts & Readings section readings only stay online for a few days, so be sure to save your reading(s) to your computer. For instructions, click here.

Call us toll free within the U.S. at 1-877-447-6194, ext. 801 or from outside the U.S. at 1-415-447-6193 ext. 801. To contact Astrology.com via email, please submit an inquiry at:
http://www.astrology.com/feedback

For paid orders, contact us at paidhelp@astrology.com.